Patient dropout is the most expensive moment in a clinical trial. Hekma Patient Engagement Module automates everything a study coordinator does to keep patients active — reminders, scheduling, follow-ups, and adverse event tracking — so your team focuses on care, not administration.
PT-001
Next visit confirmed — tomorrow
On track
PT-007
Reminder sent 3x — no response
At risk
PT-012
AE reported — coordinator alerted
Action needed
PT-019
All visits complete — on track
On track
The Dropout Problem
That means 1 in 5 patients you enroll was only enrolled to cover for someone else leaving. The primary reasons patients drop out: they forget appointments, they do not understand the schedule, they feel unsupported. All of these are solvable with communication. None require a physician. All of them currently fall on your study coordinator.
What the Patient Engagement Module Does
Generated directly from the study protocol — every visit date, lab draw, medication timing, and imaging appointment
Push notification, SMS, or email — patient's choice. Configurable timing per protocol.
Patient-friendly rescheduling without protocol deviation. No coordinator call required for routine rescheduling.
Patient reports symptoms via the app. Alerts go to the coordinator in real time. 21 CFR Part 11 logged.
Patients only see what the protocol allows. System enforces blinding rules automatically.
Who confirmed their next appointment. Who hasn't responded to a reminder. Who flagged an AE. No Monday morning spreadsheet calls.
21 CFR Part 11 Compliance
Every patient interaction, reminder response, adverse event report, and scheduling change is logged with an immutable audit trail for FDA submission. Your site coordinator has complete documentation of every patient touchpoint — without a single manual entry.
Compliance & Standards
Reduce dropout, reduce coordinator burden, and keep your trial on timeline.